return
Unfortunately, it can happen that a product does not meet your expectations, has a defect or a delivery does not match the order. In this case, please contact us within 14 days via the contact form . Orders can only be returned after consultation.
Please note that returns are only possible for products that have not been worn and are in their original packaging. Custom-made items and SALE products cannot be returned.
Returns are at the buyer's expense and risk. If returned, the products remain the responsibility of the buyer until they reach us.
refund
As soon as we receive a return, we will check the product. If everything is in its original condition, we will issue a refund for the purchase price (minus shipping costs, which are not refundable). We ask for your patience.
exchange
Items can also be exchanged. If you would like to exchange your item, send us a request within 14 days via the contact form . As soon as we confirm the exchange, you can return the item to us at your own expense. You will receive all information about the return via email.
Please note that an exchange is only possible for products that have not been worn and are in their original packaging. Custom-made items and SALE products cannot be exchanged.
Returns are at the buyer's expense and risk. If returned, the products remain the responsibility of the buyer until they reach us.